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TERMS AND CONDITIONS

Placing and order

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

These Terms and Conditions and your use of our web site are governed by Spanish law and you agree to submit to the non-exclusive jurisdiction of the Spanish court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the Spain Kingdom and under Spanish law. Whilst we are happy to consider requests for products and enquiries from outside Spain, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the Spain complies with any applicable non-spanish laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

A Contract between the customer and Oro Andorra SC for the sale of our products will only exist once an order has been accepted, processed and despatched. This does not affect the customer's statutory rights.

Prices and availability of goods is subject to change without notice. A delivery charge will be added to your order value where appropriate, please see delivery times and charges.

This website is operated by Oro Andorra S.C. As user of this website  Jubierre.com you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below. Please:

  • read through these terms and conditions carefully before using this website.
  • print a copy for future reference.
  • also read our section regarding your personal information.

The content of the pages of our website is for your general information and use only and is subject to change without notice.

Oro Andorra S.C. provide this web site on an  basis and as such accept no responsibility for any errors, which will be unintentional.

  • All orders are subject to stock availability.
  • All measurements are approximate.
  • Products images shown will not be actual size and will depend on your monitor's display and colour capabilities.
  • Colours reproduced are as accurate as electronic processes allow.

 

All prices are Euros and include Spain tax at the prevailing rate.Once you have completed an online purchase, we will send you an email confirming the order details. We will take payment for your order immediately and once all security and stock checks have been passed, we will despatch your order to you. It is at this point that a contract will exist between you and us under these terms and conditions.

Where delivery times are quoted in days, this refers to working days (Monday-Friday) for orders placed before 18:00 hr central european time.

Our registered details are:

Oro Andorra S.C.

Goya 8 1ºB

44600 Alcañiz (Teruel)

SPAIN

Email. info@jubierre.com

Phone: +34 978870786
Monday to Friday 10:00-13:30 am and 17:00-20:00 pm Central European time.

IVA (VAT)  No:  ES-J44246700


Your right to cancel


You  may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.


Return or exchage an item

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a refund on receipt, or exchange the item for a different model if preferred. This offer does not include personalised items or special orders and does not affect your statutory rights.

Please note:

- Upon receipt of your order, please check the goods are in perfect condition and notify us straight away if there is a problem.


 -  The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.


 -  If returning from OUTSIDE the EU please DO NOT USE COURIER SERVICES as there will be excessive clearance fees, we will either refuse delivery or charge the fees back to you. You must write "RETURNING UNSUITABLE GOODS TO SENDER" on the customs form and parcel itself as we will not accept parcels that incur duty charges.


 -  If you receive your item in a faulty condition you must notify us in writing within 7 days of receipt of the product.


- Oro Andorra SC do not pay returns postage unless an item is the wrong item or faulty.

OUR RETURN ADRESS IS:

Oro Andorra
 Avda Aragon 11
44600 Alcañiz (TERUEL)
SPAIN

 

PAYMENT AND TAXES

 We accept online payment in a secure environment by credit card or bank transfer. All transactions are shown in Euros.

All prices quoted on this website are accurate at the time of publication and are quoted in Euros (eur) and where appropriate are inclusive of Spain sales tax (IVA) at the current rate. If your order is being sent to a member state of the EC then the selling price will include VAT at the current rate. The current rate of VAT is 21.0%. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them. Purchases outside European Community will be tax excluded.

 

DELIVERY POLICY

The default service is Express Courier.

Free delivery for continental Spain (only if best price curier are selected) for purchases above 50 Eur, outlet items are excluded. Purchases below 50 eur service will be charge to customer

Free delivery to European Community and Spain overseas (only if best price curier are selected) for purchases above 200 Eur, outlet items are excluded. Purchases below 200 eur service will be charge to customer

Delivery to other countries. Delivery service will charge to customer